Becoming and staying top of mind with subscribers and users is more important than before. Accomplish a relevant and personal dialogue based on unique customer journeys.
Becoming and staying top-of-mind with your subscribers, customers and users is more important than ever before. Understanding needs and preferences is key for a relevant and personal dialogue.
Insightful and actionable Media usage
Invenna offers a unique 360 degrees customer view across all channels. We do not distinguish between online and offline. We include historical data, use current and realtime data and can even look into the future with predictive modelling. By applying Machine Learning in customer journeys we can select your best next actions and help you build you relationship with your customers, increase your value to your customer and their value to you and decrease churn.
Organisations like TMG and KRO-NCRV use Invenna to create a unique 360 degrees customer view across all data sources, labels and channels. They connect online and offline and ensure a unique customer journey for each individual customer that leads to an increase in relationships, more effective upsell and cross-sell and improvements in relevance and customer satisfaction.
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- Are all data sources consolidated in one central place?
- Is there a unique and more importantly an accessible customer view?
- Are you capable of complying with GDPR regulations?
- Are you able to make a substantiated Best Next Offer?
- Read our whitepaper and don’t hesitate to get in touch with us. We would love to explain to you how Invenna can help you with these and many other topics.