Personal communication with millions of consumers. Prevent churn, extend your customer relationship and increase upsell and cross-sell results.
Museums, cultural organisations, sports federations and associations, pubs, restaurants, hotels, membership organisations and theme parks; they all have in common that they interact with their guests, members, visitors or subscription holders. They are all consumers in any stage of the buying process with many choices on how and where to spend their valuable free time and budget. They also have in common that they will be susceptible for your offer if it is personal and relevant through the right channel at the right time.
Invenna offers a unique 360 degrees customer view across all channels. We do not distinguish between online and offline. We include historical data, use current and realtime data and can even look into the future with predictive modelling. By applying Machine Learning in customer journeys we can select your best next actions and help you build you relationship with your customers, increase your value to your customer and their value to you and decrease churn.
The new generation of marketers wants to orchestrate campaigns based on Always-On and Always Relevant in order to build and maintain a relationship and trust with customers and to show continuous growth.
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- Are all data sources consolidated in one central place?
- Is there a unique and more importantly an accessible customer view?
- Are you capable of complying with GDPR regulations?
- Are you able to make a substantiated Best Next Offer?
- Read our whitepaper and don’t hesitate to get in touch with us. We would love to explain to you how Invenna can help you with these and many other topics.